Washington Divorce Online: Terms and Conditions

Terms of Use and Disclaimer Policy

PLEASE READ THE FOLLOWING TERMS OF USE, SERVICE CONDITIONS, AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS OF USE, SERVICE CONDITIONS, DISCLAIMER, AND ALL OTHER TERMS PROVIDED BELOW. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR CONTINUE USING THIS SITE. YOUR CONTINUED USE TO INCLUDE SUBMITTING PAYMENT IS YOUR UNCONDITIONAL AND IRREVOCABLE ACCEPTENCE OF THESE TERMS OF USE, SERVICE CONDITIONS AND DISCLAIMER.

DISCLAIMER

This Website and all entities or persons associated with it, including but not limited to its operators, owners, officers, employees, agents, affiliates, or representatives (as herein defined, and collectively referred to as the “Website” or “Website”) make no warranty or representation, express or implied, with respect to the quality, content, accuracy, completeness, currency, freedom from computer virus, or non-infringement of proprietary rights, of any of the design, information, text, graphics, images, pages, interfaces, links, software, or other materials and items contained in or displayed on this site. All such items and materials are provided on an "as is" basis, and you are fully and solely responsible for your use of them and for any results or consequences of your use. They have been compiled from a variety of sources, including sources beyond the control of this Website, and are subject to change without notice from this Website. Commercial use is prohibited without the prior written permission of this Website. In no event shall the Website or its agencies, officers, employees, agents, or representatives be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages arising your accessing or using the site, or otherwise arising from the site or from anything contained in or displayed on the site. Nothing contained in or displayed on this site constitutes or is intended to constitute legal advice by the Website or any of its agencies, officers, employees, agents, attorneys, or representatives.

EXTERNAL SITES

This Website may contain links to other sites on the Internet that are operated by parties other than this Website. This Website is not responsible for the content of any such external site, or for the availability of the site or its content. If you have questions or concerns regarding the content of any of these external sites, you should contact the site administrator directly.

COPYRIGHT, TRADEMARKS AND SERVICEMARKS

All trademarks and service marks contained in or displayed on the site, and the contents of linked sites operated by third parties, are the property of their respective owners. All other design, information, text, graphics, images, pages, interfaces, links, software, and other items and materials contained in or displayed on this site, and the selection and arrangements thereof, are the property of this Website. All rights are reserved. Permission is granted to print single pages from the site for the sole purpose of sharing information on the site with other users, and on the condition that the pages are printed and shared without cost to the recipients and exactly as presented on the site, without any addition or modification. Distribution, or republication in any other form or for any other purpose, including any commercial purpose or use, and any modification whatsoever, are strictly prohibited without the prior written permission of this Website.

COMMUNICATIONS THROUGH THIS WEB SITE

In no event shall any communication made through this site's e-mail and messaging functions constitute legal advice by this Website. As always, if you need legal advice, consult your attorney.

WARRANTIES AND REPRESENTATIONS

While this Website makes every effort to maintain the database with complete and accurate information, its information is deemed reliable but is provided with no warranty or guarantee concerning the accuracy or reliability of the content at this site or at other sites to which this site links. Users of information from this Website, or its links, do so at their own risk. THE MATERIALS IN THIS WEBSITE AND DATABASE ARE INFORMATIONAL. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS, FOR A PARTICULAR PURPOSE, OR IMPLIED. THIS WEBSITE MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DATA PUBLISHED. THE WEBSITE HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THIS INFORMATION AND DATA INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE WEBSITE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS WEBSITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE WEBSITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT IN ANY WAY FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR YOUR RELIANCE ON OR USE OF INFORMATION, SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE WEBSITE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, EVEN IF THE WEBSITE OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

ACCURACY OF INFORMATION

This Website has taken reasonable measures to ensure that the information and data presented on this Website is accurate and current. However, this Website makes no express or implied warranty regarding such information or data, and hereby expressly disclaims all legal liability and responsibility to persons or entities who use or access this site and its content, based on their reliance on any information or data that is available through this Website. The information available on this Website is not intended to constitute and should not be considered as legal advice, nor is it intended to substitute for obtaining legal advice from competent, independent, legal counsel in the relevant jurisdiction. Transmission and receipt of this information is not intended to create and does not constitute an attorney-client relationship. This Website does not purport to authoritatively interpret current federal and state statutes, regulations, orders or other legislative authority, nor does it bind this Website with regard to the matters presented. The content of this Website is not designed or intended to provide authoritative legal or other professional advice which may be reasonably relied on by its readers. If expert assistance in this area is required, the services of a qualified legal professional should be sought.

SERVICE CONDITIONS

This Website is designed to help you better understand the law and the legal processes involved in obtaining a divorce. This information is not intended to be a substitute for legal advice from an attorney. Each case has its own particular set of circumstances, and only an attorney can advise you about what is best for you in your individual situation. If you use this information, you do so at your own risk. In no event will any person or entity contributing to the production of this Website be liable for any direct, indirect, or consequential damages resulting from its use. Due to the changing nature of the law and the rules of court, the information contained in this Website may become outdated or inaccurate. No one associated with this Website is guaranteeing the information provided in this Website will remain accurate or up to date or that it will be appropriate for your particular case. Even though you use the information in this Website, it does not guarantee you any particular outcome or judicial ruling in your case. For this reason, you should talk with an attorney about your case. If you are unable to do so, you should research and review the statutes, rules of procedure, and case law that apply to your case.

Due to the changing nature of the law and the rules of court, the information contained in this Web site may become outdated or inaccurate. No one associated with this Web site is guaranteeing the information provided in this Web site will remain accurate or up to date or that it will be appropriate for your particular case. Even though you use the information in this Web site, it does not guarantee you any particular outcome or judicial ruling in your case. For this reason, you should talk with an attorney about your case. If you are unable to do so, you should research and review the statutes, rules of procedure, and case law that apply to your case.

First and foremost, this Website provides an inexpensive method for educating yourself about the divorce process and the various requirements and procedures. This Website is provided as a convenience to you. It is not intended to provide legal advice to any person. Each divorce or legal separation action can be different and you may wish to consult with an attorney concerning specific issues in your case. It is likely that you may not be able to use the divorce documents that you receive from this Website due to a variety of circumstances including but not limited to: your spouse is unwilling to sign the documents; your divorce case requires involvement of an attorney; you decide not to file for divorce; your failure to use the access information provided to log-in to the online questionnaire; your failure to complete the online questionnaire; the documents you receive from this Website are not suitable for your particular divorce circumstances. By accessing the Website and paying the service fee, you agree that the Website is not responsible for any of the afore-mentioned circumstances or any other circumstances preventing you from receiving completed case documents from this Website or using the divorce documents produced by this Website; you also agree that the website’s sole responsibility to you is to provide you with the access information to the case login area and the online questionnaire.

Therefore, by paying the service fee, you agree that the act of providing you with the access information for the case login area and the online questionnaire constitutes a fully completed service since by accessing the case login area and the online questionnaire you are able to educate yourself about the divorce process and procedures. By submitting your credit card information, you agree that the service fee is nonrefundable because you are provided with the access information to the case login area and the online questionnaire (such as username and password or other access information that the Website may deem appropriate) immediately after your payment is received. The Website is only responsible for providing the access information and is not responsible for your subsequent use of this information or your failure to use it for any reason including failure to save the information or your loss of this information. The Website, at its discretion, may provide you with the access information in a variety of ways such as displaying this information on a web page or providing this information through email. You agree that for purposes of any billing disputes, to demonstrate that the service has been provided to you by this Website in full, it will be sufficient for the Website to show copies of any data you enter into the system to include your name, email address, IP address, mailing address, payment information and payment transaction history. Further you agree that identifying information for your spouse as well as any other information the Website may deem appropriate to demonstrate your use of the Website. Your account access will expire after ninety (90) days unless you submit a request to extend your account expiration. You may request to cancel your account sooner as explained in the privacy and cancellation sections below. To reactivate an expired account may result in a data recovery fee of thirty-five ($35). However, in most cases once an account expires all data is permanently removed from the system in accordance with the privacy policies of this Website.

SERVICE CANCELLATION OR REFUND

Notwithstanding the Service Guarantee that this Website offers, you agree that all payments made to this Website are final and the service fee is nonrefundable. The Service Guarantee states that in the event that your completed divorce documents are not accepted by the court due to a typographical or a formatting error by this Website and the Website fails to make the corrections specifically requested by the court, you may be eligible for a refund of the service fee minus a fifty-dollar ($50.00) administrative fee. To qualify for a refund of your service fee minus the administrative fee, you must provide evidence of any rejection or denial by the court of the divorce documents produced by this Website. You must submit your refund request by email and complete the Refund Request Form. We reserve the right to verify rejection or denial information with the court or to request evidence of any claim(s). In such cases, your service fee minus the fifty-dollar ($50.00) administrative fee may be refundable if the court does not accept your divorce documents due to our error, and we consequently fail to correct this error after we receive a notification from you or the court. By registering and submitting your credit card information, you acknowledge that the following circumstances are likely to occur and that these circumstances cannot be used as reasons or explanations when requesting a refund of the service fee: you fail to log-in to the case login area,, you fail to complete the online questionnaire, you decide to not submit your documents to the court; your spouse is unwilling to sign the documents; you and your spouse decide to reconcile; you or your spouse retain an attorney or another service provider; the death of your spouse; you fail to provide complete or accurate information to us or the court; your inability to afford any additional court filing fees; delay in receiving your divorce documents; you simply change your mind after submitting payment; your divorce becomes contested.

Refund requests are only processed after submitting a completed refund request form. You may request a refund request form at any time by sending an email request to us. In addition, you acknowledge and specifically agree disputes or chargebacks are not authorized if the Website services have been rendered as described in the service conditions. The Website will take necessary action to overturn any dispute or chargeback filed with your bank and credit card provider. If you have a billing dispute with this Website, it is your responsibility to settle such dispute with the Website directly without initiating any chargeback procedures. Any chargeback will evoke an automatic administration fee of fifty-dollars ($50), without exception and regardless of the outcome of the chargeback case. In addition to legal fees, if you initiate a chargeback, you agree to be liable for the following charges via a collection agency: original value of service rendered; a fifty-dollar ($50) administrative fee; a fifty-dollar ($50) chargeback fee; and a sixty-dollar ($60) recovery fee. By submitting your credit card information, you indicate your acceptance to pay these costs. In the event of a chargeback being raised, the Website may, at our sole discretion, provide all relevant information to a third party for the purposes of recovering the debt, or for the pursuit of civil or criminal proceedings. Information provided will include personally identifiable information, including, but not limited to, Name, Address, IP Address, Credit Card information, Date of Birth, Social Security Number and any additional information found from, or provided by, other sources. Note that a collection agency action may negatively impact your credit score.

COURT PROCESSING

The case completion process varies by court. This Website provides you with detailed instructions for completing the uncontested divorce or dissolution process with your specific court. The court and judge have all authority over your case and you must adhere to their requirements to initiate and complete your divorce or dissolution case. This Website does not file your documents with the court. You must mail or submit your documents in person as the court requires. Court filing fees or any other court fees are your responsibility and completely separate and apart from our service fee. Court filing fees vary from court to court and county to county. You should verify the court filing fee with your local court. We cannot guarantee the results or outcome of your divorce or dissolution case. We cannot guarantee the judge will rule in your favor on any matter. We are not responsible for your mistakes or circumstances beyond our control. We are not affiliated with, endorsed by or otherwise connected with any court or government body or entity. As such, court backlogs may lead to case delays. We are not responsible for delays with your divorce documents or your divorce or dissolution case.

SERVICE FEE

By registering and submitting your credit card information, you agree to these terms and service conditions and for your credit card to be charged a nonrefundable service fee in full. This Website may refuse service to anyone at any time and for any reason by terminating the service. This Website may terminate service for any reason and at any time by issuing a refund of the service fee minus a twenty-five ($25.00) dollar service fee. After processing your credit card payment, you will be provided with information (on the Website or through an email) explaining how to access the case login area and the online questionnaire. Please know that sometimes these emails may be caught by your "Spam Protection" tool, or may be automatically sent to your "Junk" folder, please be sure to check those locations if you don't receive an email from us within 24 hours after submitting payment information. Internet Service Providers (ISPs) may also delay delivery of an email message or the message delivery may ultimately fail or be blocked by your ISP. If you do not receive an email the message from us after submitting your payment information it is likely due to the aforementioned reasons. It is your responsibility to contact us via email and we will re-send the access information to you via an alternative method. If we are unable to process your payment, you may also be notified via email. This Website and it agents and owners are not responsible for any loss, injury, claim, liability, or damage related to your failure to receive an email message.

Paying the online service fees does not mean you have hired an attorney. This Website can not and will not provide legal advice. Your case documents are reviewed only for format accuracy and completeness; no attorney will review your case. In no case are in-person meetings held. The telephone calls are returned as a courtesy only and for the sole purpose of providing technical and general support. The best way to receive support is to send an email. We may choose to respond to telephone inquiries via email.

This Website, its employees or agents are not acting as your attorney and do not practice law or give legal advice. No attorney-client relationship is being formed by using this Website service. As with any legal matter, it is always possible to input incorrect information which could affect the outcome of your case in court. The information provided on this Website is general in nature and should not be relied upon as specific legal advice. The Website is not a substitute for the advice of an attorney.

SERVICE GUARANTEE

This Website guarantees that the documents will be accepted by the court or we will make any changes requested by the court at no additional charge or issue you a complete refund of the service fee minus a fifty-dollar ($50.00) administrative fee. You must provide evidence to verify any rejection or denial of the documents produced by this Website. We reserve the right to verify rejection or denial information with the court. We are not responsible for your mistakes or circumstances beyond our control. We cannot guarantee the results or outcome of your divorce case. We cannot guarantee the judge will rule in your favor on any matter. We are not affiliated with, endorsed by or otherwise connected with any court or government body. As such, court backlogs may lead to a long delay before your case is completed. We are not responsible for delays with your case. Problems like these or others are beyond our control are not covered by our refund policy.

We can not issue refunds for matters beyond our control. Examples include, but are not limited to, you deciding to not submit the documents to the court, your spouse being unwilling to sign the documents, you and your spouse deciding to reconcile, the death of your spouse, or you failing to provide complete or accurate information to us or the court; you changing your mind after submitting payment and gaining access to the online system; your case becoming contested; you or your spouse hiring an attorney or other service provider.

You may request a refund at any time by sending an email request for the refund request form. Refunds are only processed after receiving a refund request form.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Website, you warrant that you will not use this Website for any purpose that is unlawful or that is prohibited by these terms or policies. You may not use this Website in any manner which could damage, disable, overburden, or impair the Website and servers or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. You may not use the Website or servers to publish, post, distribute or disseminate any defamatory, obscene or otherwise unlawful material or information, including another's proprietary information, including trademarks or copyrighted information, without express authorization from the rights holder.

PRIVACY

Information submitted by you, the customer, is provided voluntary. The information requested is used only to complete your divorce documents. You may decide to not provide certain information such as your social security number, date of birth or similar personal information. In such cases you will be responsible for adding this information to your divorce documents after you receive them from us. If you fail to provide us with complete information ninety days after paying the service fee, your account will expire and your information will be removed from our system. Your information may be removed sooner upon your request. To have your information removed from our system, submit a request for same via email.

This Website and it agents and owners are not responsible for any loss, injury, claim, liability, or damage related to your use of this site or any site linked to this site, whether from errors or omissions in the content of this site or any other linked site or sites. Your use of this site is at your own risk.

The Website, servers and computer system may be monitored for all lawful purposes, including to ensure that their use is authorized, to manage the Website, server and computer system, to facilitate protection against unauthorized access, and to verify security procedures, survivability and operational security. All information (including without limitation, personal information and electronic communications) placed on or sent over this Website, server or computer system may be monitored by this Website. Such monitoring may include the interception or access of electronic communications placed on or sent over this Website, server or computer system. The unauthorized use of the Website, server or computer system may subject you to criminal prosecution. Use of the Website, server and computer system, whether authorized or unauthorized, constitutes your consent to the Website to monitor the use of its Website, server and computer system as described herein. Evidence of unauthorized use collected during such monitoring may be used for civil, criminal, administrative or other adverse action.

Please read the Web site’s Privacy Policy that addresses other privacy issues associated with the use of this Web site.

MODIFICATIONS

This Website may amend or modify this agreement or impose new conditions at any time upon notice from this Website to you as published through this Website. Any use of the Website by you after such notice shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions. You are responsible for regularly reviewing these terms, conditions and notices.

SEVERABILITY

If any of these terms of use be declared unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement relating to the subject matter herein and shall not be modified except as provided herein or in writing, signed by both parties.